Expectations have changed. Following the pandemic, many workers, particularly knowledge workers, professionals, and many workers doing support functions, realized that they can do their jobs at home. Bosses noticed as well, as productivity didn’t decrease for many workers.
Yes, many employers are calling back their employees. There is an advantage to having team members together in an office. Certain problems get identified and solved quickly. Team members establish bonds. Colleagues can get feedback with a simple look and body language as work gets done.
But there are also massive advantages to having the flexibility to work from home. Less commuting time gives employees more time to be productive, or simply rest or take care of life’s daily obligations. It’s easier in so many ways. Americans are now having more babies! That’s just one example of how quality of life can improve with flexibility.
The Hybrid Model
Of course, more of us realize that in office work and work from home are not binary choices. The hybrid model can give us the best of both worlds, if implemented properly.
Many prospective employees now expect this when applying for a job. Employers make sure to note that hybrid work is an option.
There are issues of course around implementation. How does this apply to different jobs and departments. Employees need to understand the policies and most need to perceive the policies as being fair. Employers should not make the mistake of thinking that everyone should be treated in exactly the same way. For some employees, work from home on most days can make sense. For others, it’s necessary to have a predominantly in office policy. Just have rational policies on how to differentiate between workers and roles.




