Category: Your Team (Page 3 of 7)

Unassigned desks and new trends in company offices

white collar workers

The world is changing as more workers prefer to be mobile, and companies are adjusting by radically changing the layout of office workplaces.

More companies are shedding square feet by shifting workers into unassigned desks. Being untethered suits increasingly mobile employees, but it can be a hard sell for people who feel like they’re losing status or privacy. For employers, the rationale is simple: saving money, attracting young employees and popping personal bubbles to push collaboration.

Nowhere is that more evident than the Ernst & Young Tower in downtown Cleveland, the city’s first new multitenant high-rise building since 1991.

Accounting firm Ernst & Young, which moved into the tower last month, placed more than 60 percent of its employees into a “hoteling” pool — a group that flits in and out of the office and uses an online system to reserve desks. Even the partners share offices.

The cost savings and improved flexibility are huge advantages with this movement, though it will be interesting to see over time how these changes affect worker productivity, recruiting and retention. One aspect that seems cool is the ability to reserve spots electronically. This can also apply to premium conference rooms, or just hanging out and using the room when it isn’t reserved for specific business.

Telecommuting issues emerge at Yahoo!

There are may significant advantages for a company letting workers telecommute and work remotely. Productivity often increases as this flexibility makes workers happier. In today’s world, it’s important for a company to offer this option for some jobs.

Yet there are disadvantages when you don’t have workers together on a consistent basis. It’s impossible to replicate the casual environment of workers being together at lunch and around the office. Much gets done when people are together.

Every company needs to strike the right balance, and that’s what Marissa Mayer is trying to do at Yahoo!, but her recent announcement has sparked a backlash.

Here’s a clip:

“To become the absolute best place to work, communication and collaboration will be important, so we need to be working side-by-side. That is why it is critical that we are all present in our offices. Some of the best decisions and insights come from hallway and cafeteria discussions, meeting new people, and impromptu team meetings. Speed and quality are often sacrificed when we work from home.”

Just reading this, it seems like this could have been handled better by bring up the issue and looking at specific jobs. As stated above, balance is best.

But I suspect the problem may have gotten out of control at Yahoo! and that has prompted Mayer to take a hard line. Workers can be very productive at home in terms of how much they work, but it’s harder to keep workers focused on what’s best for the company if they are always at home.

It will be fascinating to see how this story develops.

Considering job swaps


Free image courtesy of FreeDigitalPhotos.net

There are all sorts of new management ideas and trends these days, but the idea of the job swap is very interesting, and possibly very useful.

One morning in May Nadim Hossain drove to work, sat in a weekly sales forecast meeting, met with the marketing team, and gave feedback on ad messaging. Only it wasn’t his office, his job, or even his company.

À la the TV show Wife Swap, Hossain, then vice president of marketing at San Francisco-based PowerReviews, was in the midst of an executive job swap. He traded roles for the day with Jon Miller, VP of marketing and co-founder of San Mateo, Calif., software firm Marketo, hoping to gain some insight into his own role by experiencing someone else’s.

It worked. Since PowerReviews — now owned by Bazaarvoice — is a Marketo customer, Miller came away better understanding the issues facing chief marketing officers. Hossain, for his part, returned to PowerReviews with pages of notes on ways to motivate his sales team, woo big brands, and identify leads. “A fresh environment is always a good way to generate new ideas,” Hossain says.

Check it out and then consider this for members of your team.

Time to update your management techniques

Management practices are evolving. Check out this provocative article from Inc. and ask yourself if you need to update the way you manage people.

Here’s my list of “old school” practices you ought to chuck, and “new school” practices to champion instead:

1. Out: Micro-management, or the need to control every aspect of your company. In: Empowerment, the ability to give your people some rope–even rope to make mistakes without blame.

2. Out: Management by walking around the office; it is no longer enough to be visible. In: Leadership by watching and listening, engaging in conversation, implementing the ideas presented to you, and distributing the results.

3. Out: Pretending you know everything. You don’t have all the answers, so why try to make people think you do? In: Knowing your leadership team members and trusting them. Choose great people who have the right skills and fit the culture. And get out of the way.

4. Out: No mistakes, or a “no tolerance policy” some still think works. In: Learning from mistakes, or being the first to admit an error.

5. Out: The balance sheet drives the business, and informs all other decisions. In: People drive the business, boosting customer loyalty, and profit.

Check out the rest of the article for the remaining 5 items. I think this is a great list that will make you more effective with your team and also help you relate better to today’s employees.

« Older posts Newer posts »