Few events have sparked so much conversation in this country on workplace issues like the bizarre story of Steven Slater and his strange meltdown at work. He’s now a celebrity with legions of Facebook fans and constant coverage on cable news, but his story does raise serious questions about workplace conditions, stress on the job and losing control under pressure.
The Seattle Times has a story about how flight attendants get most of the brunt of customer anger over things like baggage fees and other stresses of flying.
Forbes discusses how to avoid have a Steven Slater incident in your own organization.
Ohio.com has a story explaining how to resist the urge to have a Steven Slater moment.
Yes, the whole incident has been a circus, but we’re seeing some thoughtful analysis and advice coming out of what is becoming a teachable moment.