The Steven Slater saga
Posted by Staff (08/22/2010 @ 2:30 pm)
Few events have sparked so much conversation in this country on workplace issues like the bizarre story of Steven Slater and his strange meltdown at work. He’s now a celebrity with legions of Facebook fans and constant coverage on cable news, but his story does raise serious questions about workplace conditions, stress on the job and losing control under pressure.
The Seattle Times has a story about how flight attendants get most of the brunt of customer anger over things like baggage fees and other stresses of flying.
Forbes discusses how to avoid have a Steven Slater incident in your own organization.
Ohio.com has a story explaining how to resist the urge to have a Steven Slater moment.
Yes, the whole incident has been a circus, but we’re seeing some thoughtful analysis and advice coming out of what is becoming a teachable moment.
Posted in: Your Business, Your Career, Your Compensation, Your Education, Your Network, Your Team, Your Workplace
Tags: flight attendants, pressure at work, service jobs, Steven Slater, Steven Slater circus, Steven Slater meltdown, Steven Slater reactions, Steven Slater saga, stress at work, stress on the job, teachable moment, working with the public

Learning to be an entrepreneur
Posted by Staff (03/28/2010 @ 2:18 pm)
Is the life of an entrepreneur for everyone? Probably not, as it can be rather demanding and it’s hard to imagine living that life unless you have a passion for business or for the service or product you choose.
The next question involves whether you can learn to be an entrepreneur. Some people may want to do it, but they really aren’t prepared to make a successful go of it.
The subject of entrepreneurship is becoming very popular at business schools as this notion is being tested.
Twenty years ago teaching people how to start their own businesses was a sideshow at B-schools, of scant interest to future consultants and Wall Streeters. Today entrepreneurship education is everywhere. More than two-thirds of U.S. colleges and universities — well over 2,000, up from 200 in the 1970s — are teaching it, and they offer it to all comers: social workers, farmers, and even musicians. The field is thriving, but have we figured out yet the best way to teach this stuff? If not, are we at least getting better at it? And can you even teach someone to be an entrepreneur?
This makes perfect sense, as many entrepreneurs have a passion for their product but have little experience running a business, while many business professionals can’t grasp some of the risk assessments that entrepreneurs make every day. It’s amazing how spending your own money focuses the mind!
What’s taught in these courses?
By developing in students the proper attitude toward risk, for instance. Entrepreneurship isn’t about the love of living on the edge; that’s pure myth. “You’re all about de-risking your idea,” says Fairbrothers. He means one, identifying, unblinkingly, what could go wrong; and two, taking whatever steps necessary to slash the odds that it will. You do that by relentless learning — about your market, your customers, your competitors, and if you’re truly new at this, about the nuts and bolts of business.
If you take a close look at this proposition, you would thing that every business student should be required to take a course in entrepreneurship. Understanding risk is critical to any endeavor, and this notion should be drilled into every person in your organization, whether you’re simply a manager or an entrepreneur.
You also need to be thinking about the best ways to save money while your business gets off the ground. Moneysavingguide.com can help you brainstorm some ideas to keep your costs under control.
Posted in: Your Business, Your Career, Your Team
Tags: assessing risk, attitude toward risk, business schools, consulting, de-risking your idea, entrepreneur, entrepreneur training, entrepreneurship, entrepreneurship education, entrepreneurship training, passion for business, risk assessments, risk profile, running a business, understanding business risk

Watching expenses with prepaid credit cards
Posted by Staff (03/21/2010 @ 2:43 pm)
If you have a small business, the thought of giving some of your employees a credit card for expenses can be terrifying. Sure, they may be trustworthy, but it becomes something you have to monitor, and sometimes the problem can get out of hand and you don’t catch it for months.
One solution would be to use prepaid credit cards for your employees. This way, you don’t have to worry about them exceeding the limit on the card, and it forces you to monitor the situation and pay attention to expenses.
In this economy, you need to use every tool at your disposal to monitor costs. Having your employees fill out reports isn’t enough, as you’re often too busy to look over them closely. With this system you can minimize mistakes.
Time to play offense?
Posted by Gerardo Orlando (11/30/2009 @ 12:33 pm)
If you’re a small business owner or a manager in a larger company, this is the question you should be asking yourself. Many of us had to make tough decisions at the beginning of the recession, and now with a possible recovery on the horizon we need to re-examine those decisions.
It may not feel like it yet in your town or in your industry, but there are indications that things are getting better. After a year or more of hunkering down, it is probably a good time to consider what the recession has done to your business and your industry. At some point, whether now or in a few months, business owners are going to have to switch from playing defense to playing offense.
For many of us, hiring freezes, layoffs, salary reductions and furloughs have helped us survive, but they have probably caused collateral damage to the psyche and bank accounts of our employees. Most of them went along with the program because they understood and because they had few options. But those options are coming. More companies are going to start to hire again. This should mean several things to business owners.
I suspect that many entrepreneurs have figured this out already. You have to be nimble in business, and making quick adjustments is critical to success.
This also bodes well for anyone looking for a job. Circle back to the leads you followed six or even three months ago and see if their situation has changed. You might find opportunities where they didn’t exist before as more companies start to play offense again.
Posted in: Your Business, Your Team
Tags: entrepeneurs, hiring decisions, hiring freezes, hunkering down, layoffs, managers, playing offense, recession, salary reductions, small business, small business owners, work furloughs

Unemployment rate hits new 26-year high of 9.7%
Posted by Gerardo Orlando (09/06/2009 @ 11:22 pm)
We’re launching this career and jobs blog at a time when our nation is experiencing very difficult economic times. We may have averted a depression, but unemployment just hit a 26-year high of 9.7%. The economy appears to be turning, but job growth seems to be far off.
Hopefully, we can help some of you who are looking for work as we discuss career and job issues and tips. We’ll also provide information for people who want to plan their careers or possibly change careers, and for those of you who want to start a business or do a better job of managing your business or department.
This site will be about maximizing the enjoyment and rewards you get out of the career you choose, or the career or job you deem necessary under your current circumstances.
We always welcome feedback, so please let us know your thoughts.
Hello world!
Posted by admin (08/21/2009 @ 4:27 am)
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